Beyond Mom support
We’re here to help.
For sign-in, app, or billing help, email support@beyondmom.app. Tell us what happened and which device you use. Please leave passwords, payment details, and sensitive family records out of your message.
Delete your account and data
Open Settings in Beyond Mom to export your data or use the deletion controls. Family owners can delete their family account and, when eligible, their sign-in. The app explains any shared-family ownership or subscription steps before you confirm.
If you cannot sign in, email privacy@beyondmom.app from your account email with the subject “Beyond Mom account deletion.” You can also request deletion of specific personal data. We verify your identity and authority before removing shared family records.
Deletion removes the eligible account and associated data. Some billing, audit, backup, fraud-prevention, or legally required records may be retained for a limited period, as explained in our privacy policy.
Camera, microphone, and notifications
Permissions are optional. If a feature says access is off, open your phone’s Settings, find Beyond Mom, and enable the permission you want. In the app, Settings → Device settings controls alerts and optional app lock.